taps.land refund policy
Every purchase on taps.land can be refunded in full within 14 days, except a duel once it has started.
Refunds
- You can ask for a full refund within 14 days of any purchase, Pro, the Club, a deed, a jersey, a league or a shield, no questions asked, through Paddle's buyer support at paddle.net or through the Reach form at taps.land/?about=suggest.
- A shield can be refunded only until it stops its first stolen tap. A shield starts as soon as you pay, and you agree that once it stops a stolen tap you lose the right to cancel it, so a shield that has stopped a stolen tap is not refundable except where the law requires it.
- A duel can be refunded only until it starts. Paying for a duel asks us to start it when you press Start, when you tap one of its sides, or an hour after payment, and you agree that once it starts you lose the right to cancel it, so a started duel is not refundable except where the law requires it.
- After 14 days, payments are not refundable except where the law requires it.
- A refunded or charged-back purchase ends what it bought right away: Pro stops, the Club stops and takes back the streak freezes it gave, up to the ones you still hold, the duel is cancelled, the deed comes off the land, the jersey comes off your name while its number stays retired, the league closes for all its members, and the shield comes down.
Who handles it
- Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
- taps.land is run by Mehmet Fatih Karabaş. Last updated 2026-10-22.